RV Service Department

Toll Free Service Number: 866-747-3657

Service Coupons

Robert Crist and Company has the #1 Service Department in Arizona. The people who make the difference consist of Bill Gappa (Service Manager), and Mark Thomas (Service Advisor).

Working on the RV's are 10 technicians, of which 5 are RVDA certified and 3 are master certified.

Our RV service personnel have worked together for many years and we strive to be professional in everything we do. We carry a CSI rating of 95% or better throughout the year. We were recently recognized nationally as the only Holiday Rambler dealership to be awarded Monaco's CSI award for the third year in a row.

Throughout the year we run many RV specials on RV service work, including RV parts, accessories and maintenance items. Please stop in or call and we will happy to go over our specials with you and schedule an appointment that will fit your needs.

Thank you,

Norm Tyler
Director of Parts

SINGLE AND DOUBLE AXLE WHEEL BEARING PACK
ONLY $99.00 

TRIPLE AXLE
ONLY $249.00 Plus Seals

 

LIMITED TIME ONLY WITH COUPON!

 

SERVICE SPECIALS:

APPLIANCE & WATER SYSTEMS TEST
ONLY $149.00 

We will test city and the pump pressure system
We will perform LP leak test and advise you
We will operate all appliances and advise you of the condition
We will inspect holding tanks and dump valves and advise you
We will check engine and house battery and advise you

 

PLUS FREE 24 POINT INSPECTION

  • Inspection of Generator for Leaks and Servicing
  • Inspection of Battery Cables & Batteries
  • Inspection of Engine Air Filter (If Accessible)
  • Inspection of Wiper Blades
  • Inspection of Exterior for Oxidization
  • Inspection of Leaf Springs and Suspension
  • Inspection of Roof Vents
  • Inspect Roof antennas for Damage
  • Inspect coach leveling/Stabilization System for Leaks/Damage
  • Inspection of Trailer Coupler
  • Inspection of Brake Pads/Shoes(if visible)
  • Inspect Step Assembly for Operation/Damage
  • Inspect Awning Operation
  • Visual inspect LP Tanks for Date/Damage
  • Inspection of Shocks(Oil Leaks)
  • Inspection of Rubber Roof
  • Inspect Coach A/C Filter (if accessible)
  • Inspection of fire Extinguisher for Servicing
  • Inspect Slide outs for Leaks/Seal Condition/Adjustment
  • Inspection of all Exterior Lights
  • Inspection of Gray/Black Holding Tanks for Leaks
  • Inspection of Tires for Wear
  • Inspect Smoke Detector Operation
  • Inspect CO Detector Operation

Call for an Appointment Today 1-800-225-2134

Service, Parts & Warranty Information
  • Technical Support, Parts and Warranty Assistance: 1-800-225-2134
  • E-mail: bgappa@rcrv.net  
  • After-hours emergency: Priority RV RoadCare at 1-877-882-0614. Note as a new coach owner that your first year of membership is provided free of charge by Robert Crist and Company RV.
  • Mailing address: 2025 E. Main Street - Mesa, Arizona - 85213

Redex Care/Certified Pre-Owned Coverage
If you have questions pertaining to your Redex Care service agreement or your certified pre-owned coverage, please contact our administrator, Warrantech Automotive, at 1-800-577-6624. If you would like to inquire about these or other programs, please visit Robert Crist and Company RV.

SERVICE CENTER LOCATIONS:

                     Robert Crist and Company RV
                     2025 E. Main Street
                     Mesa, Arizona - 85213
                     On the corner of Gilbert and Main
                     Get Directions

SERVICE RELATED FEATURES:

 

REDEX Care

REDEX Care is a great way to obtain service protection beyond the warranties on your new or pre-owned recreational vehicle.

 

Road Care Logo

Complete roadside assistance and special motor club benefits that follow you wherever your travels take you.

 

 

Maintenance Tips:

JULY, Tech Tip 273 - ROOF

Keeping the roof clean will extend the life of sealants, promote proper operation of roof top components and eliminate black streaks that run down the sidewalls.  For best results, clean the roof at least every other time you wash the RV.

Safety is imperative.  If health conditions exist, or heights create dizziness, hire someone to maintain the roof.   Refrain from overloading the rear ladder and wear clean soft sole shoes with a rubber grip to reduce slippage.  Perform this task early, before the heat of the day.

Tools you will need to clean the roof include a broom, dust pan, debris bucket, sponge mop, bucket of mild soap, and a garden hose with an on demand spray gun.  Some products are available to remove stubborn stains.  Carefully read product labels to be sure it is safe for the RV surface, and always test the cleaner in a small area first to determine suitability.

Start by sweeping the surface with a broom to remove leaves, tree branches and loose dirt.  Deposit debris into the dry bucket and remove the broom, dustpan and bucket from the roof.

Wash the roof surface in sections, beginning at the front of the RV.  Wet the surface with a hose and wash using the mop soaked in soapy water.  Rinse the mop often to remove dirt and thoroughly rinse each area with clear water.  If grime build up is excessive, it may be necessary to use a pressure washer to clean the roof surface.  Use mild soap and a hose on the solar panels and satellite dome.  Avoid a direct stream of water into the air conditioner shroud.  Once finished, remove all cleaning tools and allow the surface to thoroughly dry.

To eliminate roof grime from drying on the sidewalls, follow by washing the RV exterior.  If time does not permit a complete cleaning, be sure to at least thoroughly rinse away all roof run off with clear water.

At least once every three months, carefully inspect roof seals.  Sealant is generally located down the center, at both the rear and front caps, as well as around the base of all roof top components.  How long sealant lasts depends on exposure to outdoor elements.  Replace sealant that is cracked or missing.  Only replace sealant after the roof is clean and dry, and when outdoor weather conditions are favorable or the RV is parked inside.  Remove all old sealant before applying new, and allow the sealant to completely dry.  To assure proper placement, do not drive the RV for 24 hours after applying sealant to allow adhesive time to adequately set.

Perform a close inspection of all roof top components including solar panels, air conditioner shroud, antenna, vent caps and the air horn.  Tighten loose screws, and replace any bolts or screws that are corroded, stripped or missing.  Remove the air conditioning shrouds to check for insect or bird nests around the blade areas.


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